Resolved -
This incident has been resolved.
Jul 10, 09:25 UTC
Monitoring -
Radware Cloud WAF service experienced a brief service impacting event region(s) shown below. This may have caused latency for some applications served by the Amsterdam (AMS) and Frankfurt (FRA) CWAF PoPs:
Europe (Amsterdam) Europe – Frankfurt (Amsterdam)
For additional questions please contact us via the support portal at https://support.radware.com/
Jul 10, 07:07 UTC
Resolved -
This incident has been resolved.
Jul 3, 18:10 UTC
Investigating -
Radware Cloud WAF service experienced a brief service impacting event region(s) shown below. This may have caused latency for some applications served by the Sydney-2 CWAF PoP
SYDNEY-2 PoP
16:00 to16:35 UTC
Radware has bypassed an ISP link that showed packet loss and all service is working normall. Radware apologizes for any inconvenience that may cause.
For additional questions please contact us via the support portal at https://support.radware.com/
Jul 3, 18:10 UTC
Resolved -
This incident has been resolved.
Jul 1, 22:59 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 1, 22:19 UTC
Investigating -
Radware Cloud WAF service is experiencing a service impacting event causing latency in Santiago Chile that might affect the region(s) shown below.
SANTIAGO CHILE CWAF POP
Radware is investigating the cause further, but currently no service impact is detected.
For additional questions please contact us via the support portal at https://support.radware.com/
Jul 1, 22:01 UTC
Due to circumstances related to urgent augmentation of infrastructure capacity, it became necessary for engineering to add an additional proxy IP range to the Frankfurt CWAF PoP.
The new range is: 62.24.120.72/29
It is important that the above range is added to allow lists/whitelists on origin servers or equipment between the origin server and the Radware Cloud WAF. This will allow Radware to communicate with customer origin servers from this new range.
Kindly take notice of the above change, and allow this these IPs as soon as possible to ensure we can continue to deliver on our commitment to providing comprehensive service availability and redundancy for your proxied web application.
We apologize for any inconvenience.
For additional questions please contact us via the support portal at https://support.radware.com/
Jun 30, 11:17 UTC