Monitoring - Radware continues to investigate the previously reported service degradation affecting the Cloud WAF service.

Based on our findings thus far, the issue appears to have been isolated to the Ashburn, Virginia (ASH) region. Our teams are working closely with third-party ISPs as part of the ongoing investigation.

If you are currently experiencing any service impact, please open a new support case with Radware for further investigation.

We will provide additional updates as more information becomes available.

Oct 26, 2026 - 17:33 UTC
Update - We are continuing to investigate this issue.
Oct 26, 2026 - 17:13 UTC
Update - Radware's investigation into the potential Cloud WAF service impact in Ashburn (ASH) and Chicago (ORD) is ongoing.

Our teams continue to assess the situation and determine if there is any customer impact. If you are experiencing any service impact, please open a new support case with Radware via the support portal at https://support.radware.com/ so our teams can investigate further.

We will continue to provide updates as more information becomes available.

Oct 26, 2026 - 16:50 UTC
Investigating - Radware is currently investigating a potential service impact affecting the Cloud WAF service in Ashburn (ASH) and Chicago (ORD).

Our teams are actively working to determine whether there is any customer impact and will take the necessary steps to restore normal service if an issue is confirmed.

We will provide additional updates as more information becomes available.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 26, 2026 - 16:25 UTC
The Americas Operational
North America (Ashburn) Operational
North America (Ashburn – Legacy) Operational
North America (San Jose) Operational
North America (Chicago) Operational
North America (Toronto) Operational
South America (Sao Paulo) Operational
South America (Sao Paulo – Legacy) Operational
South America (Santiago) Operational
South America (Lima) Operational
North America – Dallas (Ashburn) Operational
South America (Bogota) Operational
Asia Pacific Operational
Asia Pacific (Chennai) Operational
Asia Pacific (Hong Kong) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Asia Pacific (Sydney-2) Operational
Asia Pacific (Tokyo-2) Operational
Asia Pacific (Hong Kong-2) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Taipei) Operational
Asia Pacific (Auckland) Operational
Asia Pacific (Sydney - Legacy) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific – Taipei (Tokyo) Operational
Asia Pacific(Bangkok) Operational
Europe Under Maintenance
Europe – Frankfurt (London) Under Maintenance
Europe (London) Operational
Europe (Amsterdam) Operational
Europe – Frankfurt (Amsterdam) Under Maintenance
Europe (Paris) Operational
Europe (Milan) Operational
Europe – Madrid (Paris) Operational
Middle East and Africa Operational
Middle East (Tel Aviv) Operational
Middle East (Tel Aviv-2) Operational
Middle East (Tel Aviv-3) Operational
South Africa (Johannesburg) Operational
United Arab Emirates (Dubai) Operational
Middle East (Tel Aviv-4) Operational
South Africa (Johannesburg-2) Operational
South Africa (Kenya) Operational
Middle East (Tel Aviv-5) Operational
Global Cloud Operational
Global Cloud (Portal) Operational
BotManager Operational
BotManager Operational
Test component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Radware Cloud WAF North America (Ashburn) Maintenance Notification Oct 28, 2026 06:00-10:00 UTC

Radware is scheduling a planned activity on the North America (Ashburn) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Posted on Oct 22, 2026 - 13:24 UTC

Radware Cloud WAF Asia Pacific (Sydney-2) Maintenance Notification Oct 28, 2026 15:00-17:00 UTC

Radware is scheduling a unplanned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Posted on Oct 26, 2026 - 15:24 UTC

Radware Cloud CWAF Maintenance Notification Nov 1, 2026 06:00-09:00 UTC

Radware is scheduling an planned activity on the Cloud WAF Portal that may impact portal users.
Impact: On-boarding/Provisioning/Self-service may not be available during the maintenance.
No impact on traffic - protection is fully active.

For additional questions please contact us via the support portal at https://support.radware.com/

Posted on Oct 26, 2026 - 15:34 UTC

Radware Cloud WAF Asia Pacific (Sydney) Maintenance Notification Nov 1, 2026 12:00-13:00 UTC

Radware is scheduling a planned activity on the Asia Pacific (Sydney) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Posted on Oct 26, 2026 - 15:46 UTC

Oct 26, 2026

Resolved - This incident has been resolved.
Oct 26, 14:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 14:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 14:25 UTC
Investigating - Radware is investigating an issue with the CSMS Portal.
Impact: CSMS Portal intermittent availability.
No impact on traffic - protection is fully active.

Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause.
For additional questions please contact us via the support portal at https://support.radware.com/

Oct 26, 13:44 UTC
Resolved - This incident has been resolved.
Oct 26, 14:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 12:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 12:25 UTC
Investigating - Radware Cloud WAF service is currently experiencing a service impact event region shown below:

Asia Pacific (Tokyo)

Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 26, 12:12 UTC

Oct 25, 2026

Completed - The scheduled maintenance has been completed.
Oct 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 11:00 UTC
Scheduled - Radware is scheduling a planned activity on the Asia Pacific (Chennai) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 UTC
Scheduled - Radware is scheduling a planned activity on the Asia Pacific (Taipei) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:01 UTC
Scheduled - Radware is scheduling a planned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 15:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:01 UTC
Scheduled - Radware is scheduling an planned activity on the Europe (London) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 15:25 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:00 UTC
Scheduled - Radware is scheduling an planned activity on the South America (Sao Paulo) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 15:26 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:45 UTC
Scheduled - Radware will be performing an unplanned activity on the Cloud WAF infrastructure.

No service impact is expected. However, delays in the availability of security events may occur during the activity.

If you have any questions or experience any issues during this period, please contact Radware Support through the Support Portal. (https://support.radware.com/)

Oct 22, 08:42 UTC

Oct 24, 2026

Completed - The scheduled maintenance has been completed.
Oct 24, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 17:30 UTC
Scheduled - Radware is scheduling a planned activity on the Middle East (Tel Aviv-4) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 13:51 UTC

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Scheduled - Radware is performing an emergency unplanned activity on the Cloud WAF Portal that may impact portal users.
Impact: There may be temporary latency or disconnections to the portal intermittently during the maintenance.
No impact on traffic - protection is fully active.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 23, 15:53 UTC

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:00 UTC
Scheduled - Radware is scheduling a unplanned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 22, 15:48 UTC
Resolved - This incident has been resolved.
Oct 22, 11:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 11:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 10:50 UTC
Investigating - Radware Cloud WAF service is currently experiencing a service impact event regions shown below:

North America (Ashburn)
North America (Chicago)
North America – Dallas (Ashburn)

Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 22, 10:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:30 UTC
Scheduled - Radware is scheduling a planned activity on BotManager.

No impact is expected.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 22, 05:27 UTC

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:01 UTC
Scheduled - Radware is scheduling an planned activity on the Asia Pacific (Chennai) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 12, 18:12 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:00 UTC
Scheduled - Radware is scheduling a planned activity on the Asia Pacific (Hong Kong) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 17:10 UTC
Resolved - This incident has been resolved.
Oct 21, 12:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 11:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 11:55 UTC
Investigating - Radware Cloud WAF service is currently experiencing a service impact event.

Asia Pacific (Mumbai)

Radware is working with the service provider to restore service as soon as possible and apologies for any inconvenience that may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 21, 11:37 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Completed - The scheduled maintenance has been completed.
Oct 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 11:00 UTC
Scheduled - Radware is performing a unplanned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 10:56 UTC
Resolved - This incident has been resolved.
Oct 19, 04:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Oct 19, 02:30 UTC
Investigating - Radware Cloud WAF service has experienced a service impact event in MAA PoP.

Radware is working on this issue and apologies for any inconvenience this may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 19, 01:28 UTC

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 07:01 UTC
Scheduled - Radware is scheduling a unplanned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.

During this process, customers may observe non-service impacting global routing changes to the traffic of their applications.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 17:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 07:00 UTC
Scheduled - Radware is scheduling an planned activity on the North America (Ashburn) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 12, 18:14 UTC
Completed - The scheduled maintenance has been completed.
Oct 18, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:50 UTC
Scheduled - Radware is performing a unplanned activity on the Asia Pacific (Auckland) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 18, 08:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 06:00 UTC
Scheduled - Radware is scheduling an planned activity on the Cloud WAF Portal that may impact portal users.
Impact: On-boarding/Provisioning/Self-service/Security Events may not be available during the maintenance.
No impact on traffic - protection is fully active.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 17:33 UTC

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - This incident has been resolved.
Oct 16, 03:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 03:24 UTC
Investigating - Radware Cloud WAF service is currently experiencing a service impact event in ORD PoP.

Radware is working on this event and apologies for any inconvenience that may cause.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 16, 01:45 UTC

Oct 15, 2026

Completed - The scheduled maintenance has been completed.
Oct 15, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 16:50 UTC
Scheduled - Radware is performing a unplanned activity on the Asia Pacific (Sydney-2) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 16:47 UTC
Resolved - This incident has been resolved.
Oct 15, 16:25 UTC
Monitoring - Following our investigation, Radware is not currently observing any service issues affecting the Cloud WAF service in the Sao Paulo (GRU) PoP.

Our teams will continue to closely monitor the environment to ensure service stability.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 15:17 UTC
Investigating - Radware is currently investigating a potential service impact affecting the Cloud WAF service in the Sao Paulo (GRU) PoP.

Our teams are actively reviewing the situation to confirm whether there is any service impact. We will provide additional updates as more information becomes available.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 15, 14:39 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 UTC
Scheduled - Radware is scheduling an planned activity on the Europe (Milan) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 9, 14:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 UTC
Scheduled - Radware is scheduling an planned activity on the Middle East (Tel Aviv-5) Cloud WAF infrastructure.
Security events may be unavailable during the maintenance activity window.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 9, 14:58 UTC

Oct 14, 2026

Completed - The scheduled maintenance has been completed.
Oct 14, 22:02 UTC
Update - We are continuing to verify the maintenance items.
Oct 14, 19:04 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 14, 19:03 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 14, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:02 UTC
Scheduled - Dear Valued Radware Cloud WAF Customer:

Radware is scheduling an unplanned activity on the Cloud WAF infrastructure in the Sydney (SYD) PoP.

No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 14, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 UTC
Scheduled - Radware is scheduling a planned activity on the North America (Ashburn) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 9, 15:00 UTC

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 09:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 09:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 09:02 UTC
Investigating - Radware Cloud WAF is currently experiencing an issue affecting access log availability in the HKG PoP. As a result, some events may not be populated or visible in the portal.
Radware is investigating the issue and working to restore normal service as soon as possible.
We apologize for any inconvenience this may cause.
For additional questions, please contact us through the support portal at https://support.radware.com/

Oct 13, 08:48 UTC

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 12:35 UTC
Scheduled - Radware is performing a unplanned activity on the North America (Ashburn) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 12, 12:34 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:45 UTC
Scheduled - Radware is performing a unplanned activity on the South America (Santiago) Cloud WAF infrastructure.
No service impact is anticipated.

For additional questions please contact us via the support portal at https://support.radware.com/

Oct 12, 10:42 UTC